De-escalating potential disputes for sole traders and SMEs

EARLY INTERVENTION FOR A HEALTHIER RESOLUTION
SMALL BUSINESS SUPPORT
Addressing Early-Stage Business Disputes​
Helping You Communicate Clearly When It Matters Most
Disputes can start with a single conversation, invoice, or email — and if not handled carefully, they can quickly escalate and strain important relationships.I work with sole traders and small business owners to help manage early-stage disputes with clients, suppliers, or collaborators — before they become costly, stressful, or damaging to your reputation.
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How I Can Help You
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Drafting Professional, Constructive Correspondence
When a situation is sensitive, every word counts. I help you write clear, respectful messages that express your position, invite resolution, and reduce the risk of conflict.
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Preparing for Difficult Conversations
Whether it’s a phone call, meeting, or negotiation, I support you in planning what to say — and how to say it — so you feel confident, calm, and focused on a productive outcome.
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Keeping Communication on Track
I work with you to manage tone, defuse tension, and guide the conversation away from blame and towards solutions — helping preserve valuable business relationships wherever possible.
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Practical, On-Call Support
Think of me as a sounding board and communication partner when you need it most — responsive, discreet, and committed to helping you move forward professionally.
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Mediation
There may come a point where mediation becomes the most appropriate next step.
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MEDIATION FOR SMALL BUSINESSES MORE HERE