​Disputes can start with a single conversation, invoice, or email — and if not handled carefully, they can quickly escalate and strain important relationships.I work with sole traders and small business owners to help manage early-stage disputes with clients, suppliers, or collaborators — before they become costly, stressful, or damaging to your reputation.

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How I Can Help You

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Drafting Professional, Constructive Correspondence: When a situation is sensitive, every word counts. I help you write clear, respectful messages that express your position, invite resolution, and reduce the risk of conflict.

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Preparing for Difficult Conversations: Whether it’s a phone call, meeting, or negotiation, I support you in planning what to say — and how to say it — so you feel confident, calm, and focused on a productive outcome.

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Keeping Communication on Track: I work with you to manage tone, defuse tension, and guide the conversation away from blame and towards solutions — helping preserve valuable business relationships wherever possible.

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Practical, On-Call Support: Think of me as a sounding board and communication partner when you need it most — responsive, discreet, and committed to helping you move forward professionally.

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Mediation: There may come a point where mediation becomes the most appropriate next step. All your Mediation FAQs answered  HERE

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