Workplace Mediation & Conflict Resolution | Dede Gold Resolution Ireland

Workplace Mediation Ireland

CONFLICT RESOLUTION FOR TEAMS & ORGANISATIONS

Every company and organisation has its unique brilliance - and its unique issues. Always happy to discuss how I can help with dispute resolution, tension diffusion, or conflict management, depending on your workplace needs.

Get in touch

Helping Workplaces to Work Better

MEDIATION

Workplace mediation is powerful. Parties in dispute can come together with me to speak openly and constructively in a confidential, supported space, expressing differing points of view and finding effective ways to resolve issues causing difficulty between them.

COMMUNICATION

Supporting calm considered correspondence & communications to convey perspectives, understand facts and viewpoints, and work out sensible mutually agreeable ways to move forward. Early de-escalation is more realistic with the right mindset and words.

COLLABORATION

Supporting your company in fulifilling legal and ethical duties of care by addressing issues of dispute or tension early and respectfully.

Strengthening your wellbeing strategy in offering informal routes to resolution.Working together so it works for all.

WHERE I CAN HELP

Workplace dispute resolution at all levels of seniority - interpersonal issues which are causing difficulties for individuals or teams in the workplace including:

Colleague conflicts & tensions
Manager–employee challenges
Facilitated communications within teams

FOR HR & ORGANISATIONS

I understand both the human and the procedural sides of conflict — the need to protect dignity, and the need to protect the business. My work helps HR navigate both with less stress and greater clarity. Supporting compliance with your Dignity at Work and grievance policies through proactive human-dynamics consulting — helping you prevent, manage, and move forwards from tension and from conflict.

HOW IT WORKS

It starts with a phonecall. We discuss the situation and how to address it sensibly and cost-effectively in the most constructive way. Mediation may be suitable to facilitate a good quality conversation. It can help individuals express, share, listen and hear in a confidential space, collaboratively identifying practical solutions that work for everyone.

SMALL BUSINESS SUPPORT

It can be incredibly distressing for sole traders or small business owners when a dispute is brewing that could impact reputation or resources. I provide support to help manage early-stage disputes with the intention of resolving issues before costly conflict grows. It may be as simple as thoughtfully composed correspondence - I can help you communicate when it matters most.

Honestly - why not?

Confidential, Neutral, and Solution-Focused Mediation

offers a golden opportunity to resolve disputes in a non-litigious open conversation.

Research shows that 80% of workplace mediations reach agreement with many cases resolving on the day or shortly afterwards.

Mediation FAQs

What is workplace mediation and how does it work?

Workplace mediation is a professional process where a neutral mediator helps employees and employers resolve conflicts. The mediator facilitates constructive conversations, identifies issues, and helps the parties reach a mutually acceptable solution.

Who can request mediation in a workplace conflict?

Any employee or employer involved in a workplace dispute can request mediation. It’s a voluntary process, and all participants must agree to engage in the sessions.

Is mediation confidential and legally binding?